Terms of Service

Introduction

These Terms of Service ("Agreement") constitute a legally binding agreement between BlueApp Multimedia ("BLP Media", "we", "us", or "our") and you ("User", "you", or "your") regarding your use of our website creation, content management, customization, hosting services, and domain registration ("Services").

By registering an account or using our Services, you confirm that you have read, understood, and agree to be bound by this Agreement, our Privacy Policy, and our Data Processing Addendum. If you do not agree, you may not access or use our Services.

BlueApp Multimedia is registered at World Trade Center, Montreal 10, Bucharest, Romania. For questions regarding these Terms, contact us at info@blpagency.org.

1. Creating an Account

To access our Services, you must create an account by providing your name, email address, and password, and accepting these Terms of Service, our Privacy Policy, and our Data Processing Addendum.

• Each website you create will receive a unique BLPMedia URL upon registration.
• You hold sole responsibility for maintaining the security of your account credentials.
• The email address used to register your account is considered the account owner.
• You must immediately notify us at info@blpagency.org if you suspect any unauthorized access to your account or that your password has been compromised.
• We reserve the right to refuse registration or cancel accounts at our discretion.

2. Your Content

2.1 — Responsibility for Content

You are solely responsible for all content you upload, publish, or otherwise make available through our Services, including images, videos, audio files, design elements, logos, fonts, and text. We are not responsible for your content or for any losses resulting from your use of the platform. You must regularly back up your content. We reserve the right to delete content that violates our policies and to terminate accounts accordingly.

2.2 — Intellectual Property

You retain ownership of the intellectual property rights in the content you create using our Services. By using our Services, you grant us a non-exclusive, royalty-free, unalterable, interchangeable license to your website content solely for the purpose of providing and improving our Services.

2.3 — Promotional Use

We may feature your website for marketing and promotional purposes. By using our Services, you grant us a perpetual, worldwide, royalty-free, non-exclusive right and license to use versions of your site, your name, trademarks, and logos for promotional activities.

You may opt out of promotional use at any time by contacting info@blpagency.org. By accepting these terms, you waive any moral rights or approval rights claims related to such promotional use.

3. Your Obligations

By using our Services, you represent and warrant that:

• You are at least 16 years of age.
• You will keep your account login information secure and confidential.
• You will provide accurate, complete, and current personal information.
• You own or have the legal right to use all content you upload.
• You will not use content in an unlawful or harmful manner.
• You will immediately notify us of any unauthorized use of your account.
• Your content will not be illegal, threatening, abusive, harassing, vulgar, obscene, or infringing on any third-party rights.
• You will not send spam, unsolicited messages, or engage in unethical advertising practices.
• You will not upload viruses, worms, Trojan horses, or any other malicious code.
• You will not upload or promote scam content of any kind.
• You will not attempt to hack, exploit, or disrupt the functionality of our platform.
• You will not create websites with misleading or deceptive content.
• You will not use our Services for pornographic, adult, or sexually explicit content.
• Your use of our Services complies with all applicable laws, export/import controls, and sanctions.
• You will not damage our reputation through harmful comments or the spread of misleading information.

Violation of any obligation may result in the immediate termination of your account without refund and a permanent prohibition from using our Services.

3.17 — Email Marketing

You may not continuously delete and re-import subscribers in order to bypass contact limits. You must verify that all subscribers have explicitly consented to receive communications from you and that all email addresses are valid.

4. Third-Party Services

Our platform integrates with third-party services, each of which is governed by its own terms and conditions. We are not liable for any third-party services, transactions, or security incidents related to those services.

We reserve the right to suspend or remove any third-party integration at any time without prior notice. Your continued use of third-party services through our platform constitutes acceptance of their respective terms.

5. User Content

We are not a publisher and accept no liability for content uploaded by users of our platform. Users are solely responsible for protecting themselves from content they access through our Services.

We actively monitor for content that violates our permitted usage policies and will remove detected violations promptly. If you believe content violates our policies, please contact us at info@blpagency.org.

6. What We Provide & Our Rights

Our platform provides: website and funnel building tools, templates, email marketing, automations, appointment scheduling, third-party hosting, and domain registration. Template images are released under the Creative Commons CC0 license; we hold no rights to these images.

• We reserve the right to change, modify, or remove any service at any time.
• We may suspend or terminate your access at our sole discretion.
• We may change eligibility criteria for any service at any time.
• HTTPS certificates are automatically assigned to all connected domains and cannot be disabled.

7. Trial Subscription

New websites are eligible for a 14-day free trial. After the trial period, your website will become inactive until a paid subscription is activated. The trial is intended to allow you to test our Services before committing to a paid plan.

• Trial includes access to email marketing for up to 100 subscribers.
• All anti-spam policies apply during the trial period.
• We may terminate your trial at any time without providing a reason.
• We may delete trial and expired website content without prior notice.

8. Service Fees

8.1 — Applicable Fees

Fees apply to all paid Services, available on monthly or yearly subscription cycles. All fees are denominated in USD and are exclusive of applicable taxes, which are your sole responsibility. Fees are charged in advance of each subscription period.

8.4 — Upgrades & Downgrades

• You may upgrade or downgrade your plan at any time.
• Upgrades are charged the difference between your current and new plan.
• Downgrades on yearly plans are eligible for a refund within 14 days.
• Monthly plan downgrades are not eligible for refunds.

8.5 — Refund Policy

Refunds are available only for yearly subscriptions and only within 14 days of purchase. The full amount is refunded minus applicable transfer taxes. "Combo Deals" and "Exclusive Deals" are non-refundable.

8.7 — Auto-Renewal

All Services auto-renew at the end of each subscription period unless you explicitly cancel via Dashboard → Billing at least 24 hours before the end of your term.

8.10 — Chargebacks

Initiating a chargeback will result in the immediate automatic termination of your account. We reserve the right to dispute all chargebacks and report fraudulent activity.

8.12 — Email Usage Add-on

If you exceed your monthly email limit, an additional fee per 1,000 emails will be charged in the next billing cycle. For example: 1,500 additional emails = 2 add-on charges. All email add-ons are non-refundable. Non-payment of email add-on fees may result in account termination even during an active paid subscription year.

9. Service Cancellation

We reserve the right to cancel or suspend your account for non-compliance with these Terms or for non-payment of fees. You may cancel your account at any time without providing a reason. We are not liable for any damages or losses resulting from account cancellation.

10. Termination

We reserve the right to change, suspend, discontinue, restrict, or disable your access to any or all of our Services at any time at our sole discretion and without notice.

• You may terminate your account at any time without cause by following our cancellation procedures.
• Agreement violations may result in penalties or immediate termination without refund.
• Upon termination, we may delete all files, data, and information associated with your account.

11. Domains

Yearly subscriptions include a free custom domain claim for the first year only. Domains are provided by Namecheap, Inc. By claiming a domain, you agree to Namecheap's terms and conditions in addition to ours.

• Refund requests with a claimed domain will have the domain fee deducted from the refund amount.
• Domain transfers are subject to third-party provider fees.
• You are the legal, rightful owner of your registered domain.
• Domain registrations auto-renew annually unless cancelled via the admin panel.
• Domain registrations are final — no refunds or changes are permitted after registration.

12. Warranty & Disclaimer

We use reasonable efforts consistent with prevailing industry standards to maintain our Services and minimize errors or interruptions. Services may be temporarily unavailable for scheduled or emergency maintenance, or due to causes beyond our reasonable control. We will provide reasonable notice where possible.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE. NO WARRANTY IS MADE AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES. THE SERVICES ARE PROVIDED "AS IS" AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, ARE HEREBY DISCLAIMED.

13. Indemnity

You agree to indemnify and hold harmless BlueApp Multimedia and its affiliates, directors, officers, employees, and agents from and against all damages, losses, liabilities, costs, claims, demands, fines, awards, and attorney fees arising from or relating to:

• Your breach of this Agreement.
• Your content, websites, or e-commerce activity.
• Claims made by your end users.
• Your violation of any law, regulation, or third-party rights.
• Tax authority claims relating to your e-commerce activities.

This indemnification obligation does not apply to claims directly caused by our breach of this Agreement or, for EU consumers, unforeseeable consequences of our actions.

14. Limitation of Liability

To the maximum extent permitted by applicable law, BlueApp Multimedia and its affiliates shall not be liable for any indirect, special, incidental, exemplary, punitive, or consequential damages, including but not limited to loss of profits, revenue, data, goodwill, or intangible losses, arising from:

• Your inability to access or use your account, site, or our Services.
• Unavailability, degradation, loss, corruption, theft, unauthorized access, or alteration of your content or data.
• Conduct or content of any user or third party.
• Any third-party services or websites.

These limitations constitute an agreed allocation of risk between you and us and apply even if we have been advised of the possibility of such damages.

15. Modifications

We may modify existing Services or components at any time. We will make a reasonable effort to notify you of significant changes. Changes become effective on the date they are made. We are not liable for modifications to third-party services.

We may also modify this Agreement and our fees. You will be notified in advance of any fee changes. If you do not pay the updated fees, your subscription will be cancelled.

16. Miscellaneous

• If any provision of this Agreement is found unenforceable, it will be limited or eliminated to the minimum extent necessary while keeping the Agreement in full force.
• This Agreement is not assignable or transferable by you without our prior written consent.
• We may transfer or assign our rights and obligations under this Agreement without your consent.
• This Agreement constitutes the entire understanding between the parties and supersedes all prior communications.
• No agency, partnership, joint venture, or employment relationship is created by this Agreement.
• The prevailing party in any legal action is entitled to recover costs and reasonable attorney fees.
• This Agreement is governed by the laws of Romania, without regard to conflict of law provisions.

Data Retention

We retain your personal information for as long as necessary to provide our Services and comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods are determined by the type of information and the purpose for which it was collected.

We will destroy outdated information reasonably promptly. Records are retained in accordance with applicable regulations, including client data, account documents, and communications. We may rectify, replenish, or remove incomplete or inaccurate information at any time at our sole discretion.

Cookies

We and our trusted partners use cookies and similar technologies in connection with our Services. A "cookie" is a small piece of information that a website assigns to your device while you are viewing it.

Cookies help us deliver efficient navigation, remember your preferences, accelerate interactions, display relevant advertising, and compile statistical usage data.

Types of Cookies We Use

• Session Cookies: Temporarily stored during your browsing session for normal system function. Deleted automatically when you close your browser.
• Persistent Cookies: Saved for a fixed period and read only by our site. Used to remember your preferences across repeat visits. Not deleted when you close your browser.
• Third-Party Cookies: Set by other online services running content on our pages, such as third-party analytics companies that monitor web access patterns.

We use Google Analytics to collect site usage information (access frequency, visited pages, etc.) solely for improving our Services. Google Analytics collects your IP address but not your name or other identifying information. We do not combine Google Analytics data with personally identifiable information.

Cookies contain no personally identifying information on their own, though stored personal information may be linked to cookie data by us. You may remove cookies via your device preferences; disabling cookies may limit some site features and your overall online experience.

Third-Party Information Collection

This policy addresses only how we use and disclose information collected by us. Third-party disclosures are governed by their own separate rules and privacy policies. We encourage you to read the terms, conditions, and privacy policies of any third-party services you use in connection with our platform.

This policy does not apply to companies we do not own or control, or to individuals we do not employ or manage, including any third parties disclosed to you through our Services.

Policy Updates

We reserve the right to periodically amend or revise this Terms of Service. Material changes will take effect immediately upon the revised terms being displayed on our platform. The date of the last revision is reflected in the "Last modified" section at the top of this page.

Your continued use of our Services following notification of any amendment constitutes your acknowledgment, consent, and agreement to be bound by the updated Terms.